How One Auckland Hairdresser Stopped Losing Clients to Missed Calls

If you've ever tried running a business with scissors in one hand and a ringing phone in the other, you already know the problem.

Levi owns Cuts & Curios, a barbershop in Auckland. Like most hairdressers, his day is built around being fully present with the client in the chair — which means every call that comes in while he's mid-cut goes unanswered. No callback until he can clean his hands or after he finishes the haircut.

Five months ago, Levi became the first person to trial Corvid AI's Digital Receptionist — the AI-powered assistant that answers missed calls by text, has a real conversation with the caller, and sends the business owner a summary they can act on.

Here's what he had to say, unprompted, after using it for five months:

I have been using my Digital Assistant for over 5 months now and it saves me so much time. I am a hairdresser and my clients call me often while I am working, and having this assistant has streamlined all those missed calls. It took some time for my clients to get used to, but once they did it was so easy. I pick up my phone and I have a message with all the info I need to book their appointment. All I do is message them back with a time and it's done. Cheapest receptionist ever!

The honest bit worth calling out

Levi's existing clients needed a little time to adjust — they were used to ringing out or leaving it to voicemail, not getting a text back instead. That's a normal, real transition. Interestingly, new clients never noticed any adjustment at all — a text conversation was simply how it worked from their very first call, and Levi was able to secure their business without ever missing a beat.

What actually changed for him

• No more chasing missed calls between clients
• Every caller gets a response within seconds, not hours
• Levi gets a clean summary with exactly what he needs to book the appointment
• He replies with a time when he's ready — not mid-cut, not stressed, not losing the customer to someone who picked up first

Why this matters beyond one barbershop

Levi's situation isn't unique to hairdressers. Electricians up a ladder, plumbers under a sink, builders on-site — anyone whose hands are full when the phone rings faces the same problem. The customer on the other end doesn't wait around. Most don't leave a voicemail. They just call the next name on Google.

A Digital Receptionist doesn't replace the relationship — it just makes sure nobody gets missed while you're doing the job you're actually good at.

Curious what it'd look like for your business?

Start with the free calculator to see roughly what missed calls might already be costing you — or go straight to how the Digital Receptionist actually works.